What Is a Pre-Move Survey?
Quick answer: A pre-move survey checks the items, access and services involved before a removal is priced and planned. It may take place in person, by video or using an inventory and photographs.
A pre-move survey is an assessment carried out before a removal is confirmed or fully planned. It helps the removal company understand what must be moved, the properties involved, the access conditions and any services or specialist handling the customer may need.
The survey may take place at the property, by video call or through a detailed inventory and photographs. The appropriate method normally depends on the scale and complexity of the job. A straightforward smaller move may be assessed from accurate photographs and written information, while a larger household or office relocation may require a more detailed review.
Practical example
If a Bedford office is moving twelve desks from an upper floor, the survey should check whether the desks fit through the doors, which lift can be used and where the van can load. A desk count alone does not describe that job.
For questions to put to a mover, see our guide to choosing an office removal company.
What does a pre-move survey normally cover?
A removal company may use the survey to check:
- the approximate quantity and type of belongings;
- large, heavy, fragile or unusually shaped items;
- furniture that may need dismantling;
- stairs, lifts, corridors and doorways;
- parking and the distance between the property and vehicle;
- packing materials or packing assistance required;
- the collection and delivery addresses;
- the preferred date and any timing restrictions.
This information helps determine the likely vehicle capacity, number of movers, estimated duration and equipment required. It can also reveal practical issues that may otherwise cause delays on moving day.
Is a pre-move survey the same as a quotation?
No. The survey gathers and assesses the information needed to prepare a quotation; the quotation sets out the proposed price and scope of work. Customers should check what the quotation includes, its validity period and any assumptions or exclusions.
A survey is only as accurate as the information provided. If the inventory, addresses or access conditions change, tell the removal company before moving day so the plan and quotation can be reviewed.
MarioVans asks customers for clear item, property and access details before recommending a setup. To start an assessment, use the MarioVans removals quote form.